About Hammond Health

At Hammond Health, we are dedicated to providing professional and compassionate care for all our patients, from pre-natal to end of life. Our team of highly trained and experienced healthcare professionals is committed to helping you and your family achieve optimal health and wellness. We offer a wide range of services, including preventive care, diagnostic testing, and treatment for acute and chronic medical conditions. Our goal is to provide personalized care that meets the unique needs of each patient, with a focus on improving overall health and quality of life.
We believe that healthcare is more than just treating illness - it's about building relationships and empowering patients to take an active role in their own health. That's why we take the time to listen to our patients, answer their questions, and involve them in every step of the healthcare process. Whether you're looking for routine check-ups, specialized care, or support for a chronic condition, we're here to help.

Brief overview

Hammond Health is a private billing practice, see detailed policy below
Our doctors appointments are booked, with on the day appointments available every day
Our practice does not have capacity for walk-in clients
Existing patients can have telehealth appointments however there are limitations as to when these are appropriate

Practice Communication

Our practice prefers communication face to face or by phone NOT over electronic communication such as email or facebook, as this means we can confirm your identity in line with our privacy policy.
All messages will be returned within 1 business day
Sometimes things go wrong, if you have a concern or complaint please reach out to the practice manager at ray@hammondhealth.com.au or call and we will do what we can to resolve your concern in a timely manner.

Practice information

Practice fee policy

Social media policy

Can I get a prescription over the phone?

Doctors providing prescriptions, referrals to specialists or test results are responsible legally and ethically to ensure these are correct and warranted. Therefore, a consultation with a doctor is generally required. Repeat prescriptions are provided in the course of normal consultations. Your doctor will advise you of when you should return for review of your condition and repeats for your medication. Generally, prescriptions cannot be ordered over the phone, unless specific arrangements have been made with your doctor. There is a charge for this service – $25.00.
I have not heard anything about my test result

If you have had testing completed and a reasonable amount of time has passed (up to 2 weeks for some tests) please call the practice and our team will try to assist you.
Where can I go for After Hours Care

In the case of an emergency, call 000 Hammond Health is affiliated with Wagga Wagga GP After Hours Service. The service operates Monday – Friday from 7pm – 9pm, Saturday from 6pm – 9pm and Sunday from 9am – 1pm and 5pm – 9pm. A doctor is available by phone from 9pm – 8am daily. Telephone 69 310 900 The Wagga GP After Hours Service is open all public holidays. The emergency Department at Wagga Wagga Base Hospital is open 7 days per week, 24 hours per day. Telephone 02 5943 1000
When is Hammond Health open?

Hammond Health is open from Monday to Friday from 9.00am to 5.00pm. We are closed weekends, public holidays, and between Christmas and New Year.
Do you have on the day appointments?

Hammond Health has on the day appointments each day for urgent medical care, please call the practice at 9.00am to book these.
Can multiple family members be seen at the same time?

A separate appointment is usually needed for each member of a family. Please inform staff when booking appointments if more than one family member needs to be seen.
Does Hammond Health accept walk-in patients

Hammond Health does not accept walk in appointments. All patients are required to be registered with the practice prior to making appointments.
Can I book appointments online?

Once you are a registered patient you can book appointments online for some of our doctors. Some of the doctors can only be booked by calling the practice on 69367020. If you need to book an appointment for a procedure or immunisations please call the practice as these often require specific types of appointments to be booked.
Does Hammond Health have access to interpreters?

At Hammond Health we use TIS national for all our interpreting service needs, just let our friendly team know if this would be helpful to organise for your appointments.
What is your cancellation policy?

We understand that sometimes life happens and you cannot attend. Simply cancel online through your appointment reminder or give us a call to reschedule. A minimum of 24 hours' notice prior to your appointment is required for cancellation or change of appointment time. Patients not attending or cancelling their appointment within 24 hours of their scheduled appointment will be charged a non-attendance fee of $50 Fees are charged automatically, if you feel you have any extra-ordinary or emergency circumstances, please notify us.
What happens if I cannot pay for an appointment?

Our goal is to provide you with the care that you require. If you are experiencing financial pressure, please discuss this with your doctor at the time of your consultation.
What are the fees for Hammond Health?

Fees Hammond Health is a private billing practice – We do not Bulk Bill. Please see our fee schedule below. Standard Consultation Up to 14 minutes: $85.00 – Pension $75.00 15 to 19 minutes: $125.00 – Pension $110.00 Long Consultation up to 29 minutes: $155.00 – Pension $140.00 30 to 39 minutes: $185.00 - Pension $160.00 Extended consultation 40 to 49 minutes: $220.00 – Pension $200.00 50 to 60 minutes: $250.00 – Pension $230.00 Appointments that go beyond 60 minutes are charged extra in 15-minute increments at the following rates Standard - $60.00 Pension - $50.00 Repeat Prescriptions: $25.00